Offboarding

• How can I get a copy of my Record of Employment (ROE)?
• What is a Record of Employment (ROE)?

General

• How do I get an employment or business engagement letter?
• How can I obtain a copy of my contract or other documents?
• How do I access documents on GorillaVault?
• What liability insurance do I need to have?

Contractor Portal

• How do I download a copy of my pay stub or invoice on the Contractor Portal?
• My timesheet isn’t appearing on the Contractor Portal. When will I be able to see it?
• Getting around in the Contractor Portal

Expenses

• When will I receive reimbursement for expenses?
• How do I submit an expense for reimbursement?

Overtime

• How is overtime pay calculated?
• Am I eligible to receive overtime pay?

Payments

• Why is my vacation pay amount lower than expected?
• My payment wasn't deposited in my bank account. Why did this happen?
• How do I change my banking information?
• Why is there an arrears period for my payments?

Statutory Holidays

• Understanding Statutory Holiday Pay: Eligibility, Calculation, and Timesheet Reporting
• Is the Civic Holiday a paid statutory holiday?
• What are statutory (or public) holidays?

Sick Days

• Do I get any paid sick days? How do I claim it?
• I am unable to work because I am sick, am I eligible for paid sick days?

Timesheets

• Do I need to submit invoices to be paid?
• I missed my timesheet submission deadline, what should I do?

Taxes & Deductions

• Claiming Home Office Expenses – T2200 & TP64.3-V
• How can I download my tax slip through CRA My Account?
• When do I need to update my TD1 forms?
• I am a sole proprietor and would like to get an EI/CPP (CPT1) Ruling. How can I do this?
• How can I obtain a copy of my tax slip?
• When will I receive my tax slip?

Vacation

• How do I request vacation time and vacation pay?
• How much vacation pay have I accrued?
• Why is my vacation pay amount lower than expected?
• Does vacation pay and vacation time carry over from year to year?
• How is my vacation pay calculated?
• Am I eligible to receive vacation pay?

Links

• Links to Employment Standards Websites - Statutory Holidays
• Links to Employment Standards Websites - Provincial/Federal